Cookie Policy.

Effective Date: 17/10/2025 (v.1.0)

This Cookie Policy explains how Centrix Connect, a service provided by DLS Health, uses cookies and similar technologies on our website www.centrixconnect.com (“Website”). By using our Website, you consent to the use of cookies in accordance with this policy.

1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit certain web pages. They allow the Website to recognize your device and remember your preferences or actions over time.

2. Why We Use Cookies
We use cookies to:

  • Ensure the proper functionality of the Website

  • Enhance your user experience

  • Analyze traffic and usage patterns

  • Remember your preferences and settings

    3. Types of Cookies We Use

    a. Strictly Necessary Cookies

    These cookies are essential for the operation of our Website. They enable core functionalities such as security, network management, and accessibility. You cannot disable these cookies through our Website.

    b. Performance and Analytics Cookies These cookies collect information about how visitors use our Website, such as which pages are visited most often and if users get error messages. This data helps us improve how the Website works.

    c. Functional Cookies These cookies allow the Website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.

    d. Third-Party Cookies

    We may allow trusted third-party services (such as Google Analytics) to place cookies on your device for analytical purposes. These cookies are subject to the privacy policies of the respective third parties.

    5. Managing Cookies

    Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or notify you when a cookie is being placed. Please note that disabling certain cookies may affect the functionality of our Website.

    6. Cookie Duration

    Cookies may be set as either:

  • Session cookies – deleted when you close your browser

  • Persistent cookies – remain on your device for a set period or until deleted

    7. Updates to This Policy

    We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

    8. Contact Us

    If you have any questions about this Cookie Policy or how we use cookies on our Website, please contact:

    Compliance Team Email: compliance@dlshealth.uk